Smart Support
| FEATURE | Smart Eye - Smart Support | |
|---|---|---|
| Hours of operation | 9am – 5pm CET; Monday – Friday Except Swedish Holidays |
|
| Length of SoftwareSupport | Up to 3 years with valid Smart Support | |
| Length of Hardware Support | Up to 3 years with valid Smart Support | |
| Products supported | Smart Eye Pro, Smart Recorder | |
| Method of Acess to Releases | Link to download will be provided via E-Mail |
|
| Method of Acess to Support | http://smarteye.se/support/ | |
| Response Method of Support | Phone / E-Mail | |
| Number of Support Requests | Unlimited | |
| Service-level agreement (SLA) | 1 business day | |
In need of support?
Visit our support page
For specific needs, please complete our support form, and we will assist you as fast as we can!
