Smart Support
FEATURE | Smart Eye - Smart Support | |
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Hours of operation | 9am – 5pm CET; Monday – Friday Except Swedish Holidays |
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Length of SoftwareSupport | Up to 3 years with valid Smart Support | |
Length of Hardware Support | Up to 3 years with valid Smart Support | |
Products supported | Smart Eye Pro, Smart Recorder | |
Method of Acess to Releases | Link to download will be provided via E-Mail |
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Method of Acess to Support | http://smarteye.se/support/ | |
Response Method of Support | Phone / E-Mail | |
Number of Support Requests | Unlimited | |
Service-level agreement (SLA) | 1 business day | |
In need of support?
Visit our support page
For specific needs, please complete our support form, and we will assist you as fast as we can!